FAQ

Are all of your bags authentic?

Yes. Every bag sold by The Tiny Bag is 100% authentic. We source directly from brands. We do not sell replicas, counterfeits, or inspired items—ever.


What kind of bags do you sell?

We specialize in rare, hard-to-find designer bags, including limited releases and highly sought-after styles. Inventory changes often, so if you see something you love, we recommend acting quickly.


Where are you located?

We are proudly based in Brooklyn, New York. All orders are processed and shipped from the United States.


How long does shipping take?

Orders are typically shipped within 3–5 business days. During periods of high order volume, processing times may be slightly longer. Once shipped, tracking information will be provided.


Do you accept returns?

Yes. We offer a 14-day return policy from the date of delivery. Items must be returned brand new, unused, unopened, and must be the exact item originally shipped. Return shipping costs are the responsibility of the buyer.


Where do I send my return?

All approved returns should be sent to:

The Tiny Bag
2237 81st Street
Brooklyn, NY 11214


Are your items new or pre-owned?

All items sold on The Tiny Bag are brand new, unless otherwise clearly stated on the product page.


Do you ship internationally?

Yes.


Will the item I receive match the photos?

Yes. The product photos accurately represent the item you will receive. Any packaging, accessories, or inclusions will be listed in the product description.


What payment methods do you accept?

We accept major credit cards and other secure payment methods available at checkout. All transactions are encrypted for your protection.


How can I contact you?

If you have any questions or need assistance, please reach out to us through our Contact Us page or email. We’re happy to help.